My bottle doesn’t have a straw. Is it broken?

No straws or tubes in sight here!

Your Apostrophe topical prescription medication delivers your custom-made prescription via an airless pump delivery system. Opening the airless pump bottle can actually damage the system so we advise that you don’t open your bottle.

Instead, try pumping your bottle 5-10 times as new bottles can take longer for the product to come out. Remember, a couple of empty pumps with a new topical bottle is completely normal!