Apostrophe | Frequently Asked Questions
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General

  • In what states is Apostrophe available?
  • Does Apostrophe accept insurance?
  • Where will my prescription be filled when I order through Apostrophe?
  • Am I guaranteed a prescription medication with my visit?
  • What medications can I get from Apostrophe?
  • What happens when my prescription runs out?
  • What ingredients are in Topical Formulas?
  • Will I be charged for shipping?
  • I already have a prescription for a medication. Can I get it through Apostrophe?
  • Can I get a refund?
  • What conditions does Apostrophe address?
  • I’m using retinol 1%. Why is the strength of my tretinoin prescription so much lower?
  • Why do I need to submit photos?
  • How do I pause or cancel my subscription?
  • My shipment has not yet arrived in the mail, where is it?
  • YoDerm is now Apostrophe
  • I’m concerned that niacinamide is causing my skin to get irritated? Can I get a prescription without it?
  • Can I use Apostrophe if I live outside/am traveling outside of the United States?
  • If I am under 18, can I use Apostrophe?
  • What is my Apostrophe Care Team?
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